Get in Touch - We're here to help
North & East have been delighted to welcome our new tenants during the course of 2021. We realise that our new Tenants (as well as our long-standing ones!) will have many questions about their new homes and we have several ways for you to find the answers you need.
Many of your most common queries are dealt with in your Tenant Handbook which you would have received with your Tenancy Agreement. It is available here to download
The FAQ section of our website is a useful resource which is added to as new issues are identified.
Our Tenant Support Desk is also ready to help with all your queries. In addition to managing general tenant queries, the tenant support team are also responsible for dealing with any repair or service issues that may arise. They work closely with our Property Services team to ensure your repair issues are appropriately prioritised and resolved as quickly as possible. Feel free to contact the Tenant Support Team at firstname.lastname@example.org
Finally, nothing beats the old-fashioned way so please give us a call on 01-8200002 and we will do our best to resolve your issue to your satisfaction.